Privacy Policy

Effective Date: July 30, 2026

Aletheia Kai Agape Ministry (“Aletheia Kai Agape Ministry,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us.

This Privacy Policy explains how we collect, use, store, and protect your information when you visit www.serafinaankhalla.com (the “Website”), purchase our programs or services, book coaching sessions, subscribe to our emails, or otherwise interact with us.

By using this Website, you agree to the practices described in this Privacy Policy.

Who We Are

SerafinaAnkhalla.com is owned and operated by Aletheia Kai Agape Ministry, a California 508(c)(1)(A) faith-based nonprofit organization dedicated to supporting conscious relationships, personal growth, spiritual development, and transformational education through coaching, courses, workshops, and related educational resources.

If you have questions regarding this Privacy Policy, you may contact us using the information provided at the end of this document.

Information We Collect

Depending on how you interact with our Website, we may collect the following information.

Information You Provide

You may voluntarily provide information including:

• Name
• Email address
• Phone number
• Billing information
• Mailing address
• Information submitted through contact forms
• Coaching intake information
• Appointment scheduling information
• Program enrollment information
• Messages you send us
• Survey responses
• Testimonials or reviews you choose to provide

Providing this information is voluntary, although certain services may not be available without it.

Payment Information

Payments are processed through secure third-party payment processors.

We do not store your complete credit card information on our servers.

Payment processors maintain their own privacy and security policies.

Automatically Collected Information

When you visit our Website, certain information may be collected automatically, including:

• IP address
• Browser type
• Device information
• Operating system
• Pages visited
• Date and time of visits
• Referring website
• Session duration
• General geographic location
• Website interactions

This information helps us understand how visitors use our Website and improve our services.

Cookies and Similar Technologies

We use cookies and similar technologies to provide essential website functionality, improve user experience, analyze website traffic, and support marketing efforts.

Cookies may include:

• Essential Cookies
• Functional Cookies
• Analytics Cookies
• Marketing Cookies

Where required by law, we will request your consent before placing non-essential cookies on your device.

Visitors may update or withdraw cookie preferences at any time using our Cookie Settings.

How We Use Your Information

We may use your information to:

• Provide coaching services
• Deliver online courses
• Schedule appointments
• Process purchases
• Respond to inquiries
• Send requested resources
• Deliver newsletters and educational content
• Improve our Website
• Personalize user experience
• Monitor website performance
• Prevent fraud and unauthorized activity
• Comply with legal obligations
• Protect our legal rights

We only use personal information for legitimate business and organizational purposes.

Email Communications

If you subscribe to our mailing list or request a free resource, we may send:

• Educational content
• Relationship coaching resources
• Spiritual development content
• Program announcements
• Event invitations
• Special offers
• Updates about our services

You may unsubscribe at any time using the unsubscribe link included in every marketing email.

Transactional emails relating to purchases, appointments, or account management may still be sent when necessary.

Third-Party Services

We work with trusted third-party providers to operate our Website and services.

These may include providers for:

• Website hosting
• Online course delivery
• Appointment scheduling
• Payment processing
• Email marketing
• Analytics
• Advertising
• Customer support

Examples include:

• Kajabi
• Calendly
• Stripe or other payment processors
• Google Analytics, when enabled
• Meta Pixel, when enabled
• CookieScript

Each provider maintains its own privacy practices.

Analytics

We may use analytics services to better understand how visitors interact with our Website.

Analytics information may include:

• Pages viewed
• Navigation paths
• Device type
• Browser information
• Session duration
• Referral sources

Analytics data helps us improve the Website and educational experience.

Advertising

We may use advertising technologies, including Meta Pixel and similar services, to measure advertising effectiveness and deliver relevant advertisements.

If enabled, these technologies may collect information about Website activity.

Where legally required, advertising cookies will only be activated after your consent.

Sharing Information

We do not sell your personal information.

We may share information with trusted service providers only as necessary to:

• Process payments
• Schedule appointments
• Deliver online programs
• Send emails
• Analyze Website performance
• Maintain Website security
• Comply with legal obligations

These providers are authorized to use your information only for the services they perform on our behalf.

International Visitors

Our Website is accessible worldwide.

If you access our Website from outside the United States, you understand that your information may be transferred to and processed in the United States or other countries where our service providers operate.

California Privacy Rights

If you are a California resident, you may have additional privacy rights under applicable California law.

Subject to applicable law, you may request to:

• Know what personal information we collect
• Access your personal information
• Request correction of inaccurate information
• Request deletion of eligible personal information
• Learn how your information is used

We will not discriminate against you for exercising your privacy rights.

European Privacy Rights

If you reside in the European Economic Area, the United Kingdom, or another jurisdiction with similar privacy laws, you may have rights including:

• Access to your information
• Correction of inaccurate information
• Deletion of eligible information
• Restriction of processing
• Data portability
• Withdrawal of consent where applicable

Requests may be submitted using the contact information below.

Data Retention

We retain personal information only for as long as reasonably necessary to:

• Provide requested services
• Maintain business records
• Meet legal obligations
• Resolve disputes
• Enforce agreements

Retention periods vary depending on the nature of the information and applicable legal requirements.

Data Security

We implement reasonable administrative, technical, and organizational safeguards designed to protect personal information.

However, no method of electronic transmission or storage can be guaranteed to be completely secure.

Accordingly, we cannot guarantee absolute security.

Children’s Privacy

Our Website and services are intended for individuals who are at least 18 years of age.

We do not knowingly collect personal information from children under 18.

If we learn that such information has been collected, we will take reasonable steps to delete it.

External Links

Our Website may contain links to third-party websites.

We are not responsible for the privacy practices, content, or security of external websites.

We encourage you to review the privacy policies of any website you visit.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, technology, or legal obligations.

The updated version will be posted on this page with a revised Effective Date.

Your continued use of the Website after changes become effective constitutes acceptance of the revised Privacy Policy.

Contact Us

If you have questions regarding this Privacy Policy or wish to exercise applicable privacy rights, please contact: