Terms of Service
Effective Date: July 30, 2026
Agreement to These Terms
Welcome to www.serafinaankhalla.com (the “Website”), owned and operated by Aletheia Kai Agape Ministry (“Aletheia Kai Agape Ministry,” “we,” “our,” or “us”), a California 508(c)(1)(A) faith-based nonprofit organization.
These Terms of Service (“Terms”) govern your access to and use of our Website, digital content, educational resources, coaching services, spiritual mentorship, courses, memberships, workshops, events, downloads, and any other products or services we provide collectively referred to as the “Services.”
By accessing or using the Website or purchasing any Services, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree, please do not use our Website or Services.
Eligibility
You must be at least eighteen (18) years of age, or the age of majority in your jurisdiction, to use our Services.
By using the Website, you represent that you meet these eligibility requirements and have the legal capacity to enter into this agreement.
Educational Purpose
Our Services are provided for educational, informational, personal development, relationship coaching, and spiritual growth purposes.
Participation in our programs is voluntary and intended to support your personal learning and development.
No Therapy or Medical Services
Our Services are not psychotherapy, counseling, psychiatric care, psychological treatment, medical care, legal advice, or financial advice.
Nothing on this Website or within our Services should be interpreted as diagnosing, treating, curing, or preventing any medical or mental health condition.
If you are experiencing a medical or mental health emergency, contact your physician, local emergency services, or an appropriate licensed professional immediately.
Personal Responsibility
You acknowledge that you remain solely responsible for your decisions, actions, relationships, finances, health, and personal wellbeing.
You understand that coaching and educational programs cannot guarantee any particular outcome.
Accounts
Some Services require you to create an account through Kajabi or another platform.
You agree to:
- Provide accurate information
- Maintain the security of your account
- Keep your login credentials confidential
- Accept responsibility for activities occurring under your account
You may not share paid course access with others unless expressly authorized.
Purchases
By purchasing any Service, you agree to pay all applicable fees.
Prices may change at any time without prior notice. Changes will not affect purchases already completed.
Payment Plans
Where payment plans are offered, you agree to complete all scheduled payments according to the selected plan.
Failure to complete payments may result in suspension or termination of access to Services until your account is brought current.
Refund Policy
Unless otherwise required by applicable law, all purchases are final.
No refunds will be provided for:
- Coaching services
- Relationship coaching programs
- Spiritual mentorship
- Online courses
- Digital products
- Downloadable resources
- Workshops
- Memberships
- Live events
- Group programs
Failure to attend, complete, access, or participate in any Service does not create a right to a refund.
Scheduling and Appointments
Private coaching sessions may be scheduled through our approved scheduling platform.
Appointment availability is not guaranteed until confirmed.
Rescheduling and cancellation policies are described in our separate Refund, Cancellation & Rescheduling Policy, which forms part of these Terms.
Intellectual Property
All content made available through the Website or Services is owned by or licensed to Aletheia Kai Agape Ministry unless otherwise indicated.
This includes, without limitation:
- Videos
- Audio recordings
- PDFs
- Worksheets
- Courses
- Coaching materials
- Text
- Graphics
- Logos
- Images
- Downloads
- Exercises
- Program materials
All intellectual property is protected by applicable copyright, trademark, and other laws.
Limited License
Purchasing a Service grants you a limited, non-exclusive, non-transferable license to use the materials solely for your own personal, non-commercial use.
You may not:
- Copy materials
- Reproduce content
- Sell or resell materials
- Share login credentials
- Distribute downloads
- Record coaching sessions without permission
- Create derivative works
- Use our materials to develop competing programs
Community Standards
Where Services include community participation, live sessions, or discussion groups, you agree to interact respectfully.
We reserve the right to remove participants who engage in:
- Harassment
- Threats
- Discrimination
- Hate speech
- Illegal conduct
- Repeated disruption
- Sharing confidential information belonging to others
Removal for violations does not entitle a participant to a refund.
Confidentiality
We respect the privacy of participants.
However, because group programs involve multiple participants, we cannot guarantee the confidentiality of information voluntarily shared within a group setting.
Participants are expected to respect the privacy of others.
Testimonials
Testimonials appearing on the Website represent individual experiences.
They are not guarantees that any participant will achieve similar results.
Results vary based upon individual circumstances, participation, commitment, and many factors outside our control.
Third-Party Services
Our Website may integrate with third-party services, including but not limited to:
- Kajabi
- Calendly
- Stripe or another payment processor
- CookieScript
- Google Analytics
- Meta Pixel
We are not responsible for the content, availability, security, or practices of third-party providers.
Website Availability
We strive to maintain uninterrupted access to the Website.
However, we do not guarantee continuous availability and may modify, suspend, or discontinue any part of the Website or Services without prior notice.
Disclaimer of Warranties
The Website and Services are provided on an “as is” and “as available” basis.
To the fullest extent permitted by law, we disclaim all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement.
Limitation of Liability
To the fullest extent permitted by law, Aletheia Kai Agape Ministry, its officers, directors, employees, volunteers, contractors, affiliates, and representatives shall not be liable for any indirect, incidental, consequential, special, punitive, or exemplary damages arising from your use of the Website or Services.
Our total liability for any claim arising from these Terms shall not exceed the amount paid by you for the specific Service giving rise to the claim.
Indemnification
You agree to indemnify and hold harmless Aletheia Kai Agape Ministry and its officers, directors, employees, volunteers, contractors, and representatives from any claims, liabilities, damages, costs, or expenses arising from your violation of these Terms or misuse of the Website or Services.
Termination
We reserve the right to suspend or terminate access to the Website or Services if we believe you have violated these Terms or engaged in conduct that is unlawful, abusive, fraudulent, or harmful to other participants or the organization.
Governing Law
These Terms shall be governed by and construed in accordance with the laws of the State of California, without regard to conflict of law principles.
Severability
If any provision of these Terms is determined to be unenforceable, the remaining provisions shall remain in full force and effect.
Entire Agreement
These Terms, together with our Privacy Policy, Cookie Policy, Disclaimer, Refund, Cancellation & Rescheduling Policy, and any additional policies referenced herein, constitute the entire agreement between you and Aletheia Kai Agape Ministry regarding your use of the Website and Services.
Changes to These Terms
We may revise these Terms from time to time.
The updated version will be posted on this page with a revised Effective Date.
Your continued use of the Website or Services after changes become effective constitutes acceptance of the revised Terms.
Contact Us
If you have questions regarding these Terms, please contact:
Aletheia Kai Agape Ministry
Website: www.serafinaankhalla.com
Email: [email protected]
Mailing Address:
13319 Poway Road #158 Poway CA 92064